Service Commitment
We walk together, growing together; in the future, we will witness and share together, making it even more precious.
Frequently Asked Questions
Providing ultimate service has always been the relentless pursuit of the SOYO Group.
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Q Frequently Asked Questions
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Educational ProductsSmart Cultural TourismProfessional AudioSmart Security
QAudio guide device has no reception/no sound
Audio guide device has no reception / no sound
QWired audio input suddenly interrupted
Wired audio input suddenly interrupted
QWhen using the wireless function of the speaker, there is interference.
When using the wireless function of the speaker, there is interference.
QWhen using the wireless function, the speaker has no reception/no sound.
When using the wireless function, the speaker has no reception/no sound.
QThe charging indicator light does not turn on, and the audio guide device / setup device is not charging.
The charging indicator light does not turn on, and the audio guide device/setting device is not charging.
QWhen using the wireless function, the receiver has no reception/no sound.
When using the wireless function, the receiver has no reception/no sound.
QWhen using the receiver wireless function, there is interference.
When using the receiver wireless function, there is interference.
QWhen using a wired MIC input, the speaker has no sound.
When using wired MIC input, the speaker has no sound.
QThe wireless audio probe cannot receive sound.
The wireless audio probe cannot receive sound.
QThe sound is distorted.
The sound is distorted.
Maintenance Service
Quality service, meticulous maintenance, professional management, honest service, customer first.
